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a collection of individuals or something else?

posted 2017-10-26 by Donna

Many businesses function with their people operating as a collection of individuals. When one employee needs something from another - an approval, a status report, some information about a client or an account - the one who needs the information heads over to the employee with the information to ask for it. All going well, the information gets transferred over.

This structure works up to a point. A business can survive with a set of employees operating independently. If survival is your goal, then this model will get you there. However, if what you want for your company is to be highly successful, profitable year by year, and a great place to work that attracts talented people as well as customers, then a different approach is required. An approach that brings the independent people together into a Team.

What are some of the advantages of Team? Team enables access to collective intelligence, where you can harness the power and ability of the whole group to generate ideas and solve problems. Commitment is implicit because the group discusses, debates and generates solutions together. Team also leverages the individual strengths, skills and knowledge of each person for the good of the company. Team enables your company to tackle issues or to make bold changes that are too much for any one member to accomplish on his/her own.

Businesses that have Team figured out attract good people because people want to work there. And they attract customers, because it feels good to be associated with and loyal to high performing businesses.

Where on the spectrum from a collection of individuals to Team does your business lie?