Publications

    Blog

    You can link to my blog from this page.

    Most weeks, I write a couple of posts. I aim for each post to contain one main thought, something that has you approach your day a bit differently, at work and elsewhere. Something that will have your life go slightly better than it would otherwise. That's one of my measures of success for my blog. I would love to hear what you think.

    Newsletters

    I write a short (one page) newsletter that I release most months. You can find it posted here on my site, or you can sign up to receive it by email. My newsletters are organized in a couple of different ways.

    If you would like to review them in a linear fashion (by date), you can access them below:

    2011 Issues

    2010 Issues

    2009 Issues

    If you would prefer to review the articles by topic, you will very soon also be able to access them below. This is a work in progress and I hope to be done soon.

    Personal Responsibility

    Change Management

    Customer Service

    Quotes

    If you would like to see a compilation of the quotes featured from my newsletters, click here